the parcel was collect as agreed, it was delivered and i got emails when it was collected and then delivered and could track the parcel via GLS website. However, the initial price was a promo at €21 for ireland to spain, then on the next page it went up with no explanation to €26 then when i entered the collection address ( a big town in ireland) it went up to €32. next time i will not be lured in with flase advertising promises of cheap prices.