Business Testimonials
All reviewsParcel was delivered in 4 days
Parcel was delivered in 3 days
Parcel was delivered in 3 days
Parcel was delivered in 3 days
Transporation took 6 days
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Reply From Ecoparcel
You may either select “Refund Request” to receive a full refund of the transportation fee, or choose “Rebook Collection.”
Our review indicates that the provided address is incorrect or incomplete because the street number in Spain is missing.
Since the order was cancelled due to this issue, it can no longer be updated. The system is designed so that once an order is cancelled, an alert will confirm that the address cannot be changed. Cancelled orders are not eligible for modification.
Parcel was delivered in 2 days
Transporation took 8 days
Parcel was delivered in 4 days
Transporation took 4 days
Excellent
Based on 12498 reviews
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To keep feedback authentic, Ecoparcel sends an automated review invitation to both the shipper and the consignee after every delivery.
The email contains a unique verified invitation to write a review.
This verified, invite-only process helps prevent fake or paid reviews from unknown sources and keeps our ratings trustworthy.
If your parcel was recently delivered, please check the inbox of the email used for the shipment and follow your personal review link.
Your review helps us to improve our services and identify areas for enhancement:
- Delivery speed (lead-time).
- Quality of delivery (parcel condition).
- Customer service experience.
- Ease of booking and managing shipments.
- Overall satisfaction with Ecoparcel.
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Until 2024, we used Trustpilot as our review platform and collected 14,000+ reviews with an average rating of 4.5 out of 5 stars.
We switched to a new platform to ensure reviews come only from verified customers, making our ratings even more reliable.
Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.