Reviews
Wonderful service...was very impressed overall!
Difficult to communicate with the delivering company, but good service overall
Works quite smoothly. Pick-up works really well, ordering online is very easy. The fifth star missing is that the delivery could be faster.
everything went well but the delivery was a little bit later than expected but still fine, within 5 days. The tracking was lost for two days and was updated later for this gap in the system.
Easy to book, collected on time, delivered on time. Very easy process.
Ottimo servizio, consegna Italia.Useremo di nuovo il vostro servizio,grazie
Simple, fast and cheap
I am very pleased with the service.
Great Service.
Prices are super but they need a profound improvement of the customer service and they need to provide more accurate information on the delivery.
Excellent
Based on 13153 reviews
5 stars
4 stars
3 stars
Write a Review
To keep feedback authentic, Ecoparcel sends an automated review invitation to both the shipper and the consignee after every delivery.
The email contains a unique verified invitation to write a review.
This verified, invite-only process helps prevent fake or paid reviews from unknown sources and keeps our ratings trustworthy.
If your parcel was recently delivered, please check the inbox of the email used for the shipment and follow your personal review link.
Your review helps us to improve our services and identify areas for enhancement:
- Delivery speed (lead-time).
- Quality of delivery (parcel condition).
- Customer service experience.
- Ease of booking and managing shipments.
- Overall satisfaction with Ecoparcel.
If you experience any problems, please contact us.
Until 2024, we used Trustpilot as our review platform and collected 14,000+ reviews with an average rating of 4.5 out of 5 stars.
We switched to a new platform to ensure reviews come only from verified customers, making our ratings even more reliable.
Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.