Reviews
fantastic service!! super easy to organize and very fast! very happy with it
Very fast shipping, cheapest on the market! Shipment was executed by GLS, parcel was slightly damaged.
all good very easy and comfortable
Easy website, on time pickup and fast delivery
I was disappointed to find out that the company does not have any telephone contact number and the only way of communicating is via email, which makes it much longer. Furthermore, I chose to use the services of this company since in the advertisement it stated that delivery would take 2-4 days. Unfortunately, my parcel was only delivered towards the end of the 5th working day. Since the time was of the essence for me, I was highly disappointed.
Poor handling with my Parcel. Even though I did try to secure the content as good as possible with lots of bubble wrap and tissue, the packer somehow managed to deform my frying pan and other kitchen stuff. The parcel also arrived quiet raddled. Good thing I didn't had any fragil stuff in it.
The parcel was picked up in north of Italy on Friday and delivered in Denmark on Wednesday. It seemed it got a little bit of rain, but it was still in good conditions.
Ho spedito prima volta con ecoparcel.eu ma di sicuro non ultima. Extra veloci!
Good price and really quick!!!i would use it again
Bad service, never replies to messages The ways to contact them are facebook and email. They dont reply!
Excellent
Based on 13104 reviews
5 stars
4 stars
3 stars
Write a Review
To keep feedback authentic, Ecoparcel sends an automated review invitation to both the shipper and the consignee after every delivery.
The email contains a unique verified invitation to write a review.
This verified, invite-only process helps prevent fake or paid reviews from unknown sources and keeps our ratings trustworthy.
If your parcel was recently delivered, please check the inbox of the email used for the shipment and follow your personal review link.
Your review helps us to improve our services and identify areas for enhancement:
- Delivery speed (lead-time).
- Quality of delivery (parcel condition).
- Customer service experience.
- Ease of booking and managing shipments.
- Overall satisfaction with Ecoparcel.
If you experience any problems, please contact us.
Until 2024, we used Trustpilot as our review platform and collected 14,000+ reviews with an average rating of 4.5 out of 5 stars.
We switched to a new platform to ensure reviews come only from verified customers, making our ratings even more reliable.
Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.