Reviews
It was best service I have received, Kind Regards Shakeel Anjum
Fast and box arrived without any damage, very surprised in a positive way
Very nice and helpful!
Il mio Pacco e partito dall Italia l 11 gennaio ed a oggi non l ho ancora ricevuto...nonostate nel sito dica conseganto oltrettutto come destinatario ce un codice e non il mio nome! Ho contattato sia in lingua inglese che in Italiano,via email (visto che altri modi non esistono) ma non ho ricevuto nessuno risposto! E ridicolo che l unico modo per contattarli sia email e oltrettutto non rispondono... I soldi pero li prendono velocemente!
The parcel arrived after 15 days totally damaged. I hope to get compensation from Ecoparcel.
Llevo varios años usando sus servicios sin problema, pero estas pasadas Navidades tuve un problema. El paquete no fue recogido el día propuesto porque la persona encargada no tenía el justificante de la recogida, así que tuvo que regresar al día siguiente y a partir de ahí ha sido una locura total. Regreso un tercer día a recoger el paquete ya recogido, en Ecoparcel cancelaron la recogida y me devolvieron el dinero. Ante mi sorpresa, además de tardar mucho en responder a mi correo preguntando por el problema, no solucionaron nada. Conseguí localizar "los dulces navideños" el día 18 de enero ( 40 días después de enviados) y ... no habían salido de Asturias. Mi familia inglesa se quedó sin dulces navideños y sin regalos. Pasé a recoger la caja por la empresa para quitar las cosas caducadas, y la reenvié desde otra dirección, y .... ese mismo día el recogedor volvió a ir al lugar de la primera recogida a buscar el paquete. A todo esto, nadie se ha disculpado. ¿Tendré derecho a indemnización por los perjuicios causados?
Everything worked fine but it took a couple of days longer than expected
Muy contenta con el servicio. Llego en un tiempo considerable y en buenas condiciones.
El unico preoblema es aue no puedas decidir un rango horario para que vengan a recoger los paquetes ni poder hablar previamente con el courier
Great service!
Excellent
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Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.