Reviews
One of the best courier service in Europe.
Items were stolen from our box, no real monetary value other than great inconvenience since they were things we needed for our children
pick up and delivery time should be scheduled 24 hours in front ( +- 1 hour ) , so people could plan their time
Where can I find the invoice for both deliveries? Thank you in advance
My package was lost and none helped me to find it I had to look for it by myself and then it turned out that the items that were inside were broken. After reporting it, they said that it is not their fault and they avoid the responsibility of the damages. My package was well secured, but probably the package was hit many times during the transit what led to the damages. I lost money, time and my things are useless right now.
Excelente servicio! Mis cajas se recogieron el día miércoles de Italia y llegaron a España el sábado! Todo impecable! Seguiré usando el servicio !
Transporation took 7 days
Transporation took 6 days
Parcel was delivered in 8 days
Parcel was delivered in 5 days
Excellent
Based on 13050 reviews
5 stars
4 stars
3 stars
Write a Review
To keep feedback authentic, Ecoparcel sends an automated review invitation to both the shipper and the consignee after every delivery.
The email contains a unique verified invitation to write a review.
This verified, invite-only process helps prevent fake or paid reviews from unknown sources and keeps our ratings trustworthy.
If your parcel was recently delivered, please check the inbox of the email used for the shipment and follow your personal review link.
Your review helps us to improve our services and identify areas for enhancement:
- Delivery speed (lead-time).
- Quality of delivery (parcel condition).
- Customer service experience.
- Ease of booking and managing shipments.
- Overall satisfaction with Ecoparcel.
If you experience any problems, please contact us.
Until 2024, we used Trustpilot as our review platform and collected 14,000+ reviews with an average rating of 4.5 out of 5 stars.
We switched to a new platform to ensure reviews come only from verified customers, making our ratings even more reliable.
Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.