Reviews
Super accurate and for a very resonable fee an fast delivery
Reply From Ecoparcel
Thank you for your feedback! We're glad to hear you found our service accurate, fast, and reasonably priced. We appreciate your support and look forward to working with you again!
Buen envio
Reply From Ecoparcel
¡Gracias por tu comentario! Nos alegra saber que tu envío fue satisfactorio. Esperamos seguir trabajando contigo en el futuro.
Very happy with the service. They picked up the package at my office and my clients received it on the door step :)
Reply From Ecoparcel
Thank you for your feedback! We're glad to hear you had a great experience with our service. Ensuring a smooth pickup and doorstep delivery for your clients is our priority. We appreciate your support and look forward to working with you again!
Parcel was delivered in 4 days
Perfect!
Reply From Ecoparcel
Thank you for your feedback! We're glad you had a great experience and appreciate your support. Looking forward to working with you again!
Transporation took 4 days
Transporation took 5 days
Transporation took 2 days
Scam alert! Avoid Ecoparcel at all costs. I booked two pickups (4K4N9G and 6NKKBA) through Ecoparcel with DPD. The courier never showed up, never called, and never even attempted to collect the packages. After contacting customer service, they blatantly lied, claiming I was absent. I later found out that the courier assigned to my area, Peter, is known for skipping pickups in pedestrian zones. Despite this, Ecoparcel refused to refund me and completely ignored my messages. I’ve been scammed out of €70 for a service that was never provided. This company is completely unprofessional and dishonest.
Reply From Ecoparcel
Thank you for reaching out and sharing your concerns. We sincerely regret the frustration you’ve experienced.
Upon reviewing your orders, we can confirm that on 13/03/2025 at 15:36:35, the courier successfully collected your parcel. For your second collection on 14/03/2025 at 15:21:33, our GPS tracking confirms that the courier arrived at your location at approximately the same time as the previous day. Since couriers typically follow set routes, it would not be in their interest to arrive and leave without attempting a collection.
That said, we understand your frustration, and we are more than willing to investigate further. If you have any additional evidence regarding the missed pickup, please submit a ticket through our support portal, and we will review the case thoroughly.
In the meantime, you have the option to schedule a new collection or request a refund via the "My Orders" section by selecting "Manage Order" and choosing either "Rebook Collection" or "Refund Request".
We are committed to transparency and always operate in line with our Terms and Conditions. Please let us know how we can further assist you.
Parcel was delivered in 4 days
Excellent
Based on 13027 reviews
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Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.