Reviews
Parcel was delivered in 3 days
Llegada muy rápido y todo perfecto. Muy contenta
excellent. all went as foreseen
Super
Reply From Ecoparcel
We're glad to hear your shipment from Croatia to Sweden went super smoothly. We appreciate your support and look forward to working with you again!
Perfect since the beginning till de delivery.
Reply From Ecoparcel
Thank you for your feedback! We're happy to hear everything went perfectly from start to finish with your shipment from Portugal to Belgium. We appreciate your trust and look forward to working with you again!
All perfect
Reply From Ecoparcel
We're glad to hear everything went perfectly with your shipment from France to Italy. We appreciate your support and look forward to working with you again!
La raccolta e la consegna del pacco è stata impeccabile e velocissima. Ho già programmato un’altra spedizione!
Reply From Ecoparcel
Siamo felici di sapere che la raccolta e la consegna del pacco sono state impeccabili e rapide. È fantastico che tu abbia già programmato un'altra spedizione — non vediamo l'ora di occuparcene!
Although the service is good in terms of delivery, the order stays "In Transit" for a lot of time after the delivery and you're unable to get a receipt in the meantime. This is the 3rd time I'm facing this issue on a total of 4 orders. Do not expect me to use EcoParcel again.
Reply From Ecoparcel
Hi Nuno,
Thank you for your feedback, and we're sorry to hear about the frustration you've experienced.
We've reviewed all of your orders and can confirm that they have been marked as Completed following successful delivery. Our platform relies on tracking data imported directly from the courier handling the delivery, and updates typically occur once every 24 business hours or when the parcel enters or leaves a depot.
In some cases—such as direct transportation between countries (e.g., Portugal to Spain)—you may only see one inbound and one outbound status, as the parcel moves straight from origin to destination with minimal depot stops.
Once the courier confirms a Delivery Successful status, the order is finalized and automatically marked as Completed in our system. Invoicing for completed orders is then processed at the end of each month.
We truly appreciate your continued use of our service and regret that this recurring issue has affected your experience. If you still have concerns or need specific receipts sooner, please feel free to reach out via our Help Center—we’re here to assist.
It was delivered perfectly two days before the expected day. Thanks a lot!
Excellent and professional service we will use it now for all our deliveries
Reply From Ecoparcel
Thank you for your feedback, Leo! We're delighted to hear you found our service excellent and professional. It's great to know your delivery from Italy to Estonia went smoothly. We look forward to working with you on all your future shipments!
Excellent
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Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.