Reviews
My large parcel from Dublin Ireland has not arrived at its destination: Zedar Netherlands. I cannot find a way to track nor trace it. Please help Bailyragdolls@gmail.com
Reply From Ecoparcel
Good afternoon,
Thank you for reaching out. To track your parcel, please visit https://track.ecoparcel.eu or click the “Track your parcel” link and enter your order ID.
We’re pleased to let you know that your parcel was accepted and signed for by Zedar in the Netherlands on 20 May 2025. Should you require Proof of Delivery, simply open a support ticket, and one of our customer service agents will be happy to provide you with a signed document, including GPS coordinates, to confirm successful delivery.
If you have any further questions or need assistance, please don’t hesitate to let us know.
Excelente servicio. Entregaron en tiempo y forma. Super conforme
HO GRADITO MOLTO IL SERVIZIO EFFETTUATO CON PUNTUALITA' E RAPIDITA' E PER QUESTO PREPARO ALTRI PACCHI DA INVIARE IN ITALIA ED HO CONVINTO LE MIE DUE FIGLIA CHE VIVONO IN LONDRA A FARE INVII CON VOI.GRAZIE MILLE
Parcel was delivered in 4 days
I’ve been pleasantly surprised by the company Ecoparcel. Very easy to use, super organized and punctual. Excellent prices. Delivery was also extra fast from Spain to Germany, only 3 days! The only issue was that the box got quite damaged and one item broke, but I guess that’s not Ecoparcel’s fault, rather the delivery company itself. But besides this issue all went well. I hope they can pass on the message to GLS to ensure a nicer handling of packages in the future.
I miss a little more information. For example, I didn't receive any confirmation that my order was placed or any updates of the state of the order, so I wasn't sure if everything works.
Transporation took 8 days
LE SPEDIZIONI SI PERDONO CONTINUAMENTE E LA DATA DI CONSEGNA NON VIENE MAI RISPETTATA, UN PESSIMO SERVIZIO DELLA PIATTAFORMA
Reply From Ecoparcel
Good afternoon,
We’re very sorry for your experience with our services and understand your frustration.
At the moment, over 30 of your parcels are in transit, and none of them have been lost.
As we explained yesterday, one parcel wasn’t delivered due to an incorrect address. Today we’ve forwarded the correct address to the local depot, and the parcel will be put out for delivery on the next business day.
Transit times from Poland to Italy typically range from 2 to 4 business days; in most cases, parcels are delivered on the third business day (picked up on Monday, delivered on Wednesday).
Please don’t hesitate to reach out if you need any further assistance or clarification.
Servizio per le consegne internazionali perfetto!!! Sicuro! Veloce! Economico!!!
Good and fast delivery!:)
Excellent
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Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.