Reviews
The packed must deliverd at home and not on the other side of the city, and not by DHL very bad experiance with them
Parcel was delivered in 5 days
Everything was fine at first. The customer support is great, but I did encounter one unexpected issue. When I first placed an order, it got cancelled without notice. I only found out about this later. But when I wanted to create the same order, it said that the same option is unavailable and only more expensive option is available. However, after placing the more expensive order, the item got delivered successfully. Thank you
Transporation took 8 days
excelent service
Parcel was delivered in 1 days
Parcel was delivered in 5 days
Great website, easy to use. Delivery was prompt. Great price especially in comparison to other couriers. Thank you.
The transportation was fast and smooth.
Very quick response and friendly delivery person.
Excellent
Based on 13243 reviews
5 stars
4 stars
3 stars
Write a Review
To keep feedback authentic, Ecoparcel sends an automated review invitation to both the shipper and the consignee after every delivery.
The email contains a unique verified invitation to write a review.
This verified, invite-only process helps prevent fake or paid reviews from unknown sources and keeps our ratings trustworthy.
If your parcel was recently delivered, please check the inbox of the email used for the shipment and follow your personal review link.
Your review helps us to improve our services and identify areas for enhancement:
- Delivery speed (lead-time).
- Quality of delivery (parcel condition).
- Customer service experience.
- Ease of booking and managing shipments.
- Overall satisfaction with Ecoparcel.
If you experience any problems, please contact us.
Until 2024, we used Trustpilot as our review platform and collected 14,000+ reviews with an average rating of 4.5 out of 5 stars.
We switched to a new platform to ensure reviews come only from verified customers, making our ratings even more reliable.
Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.