Reviews
Me olvidé una riñonera con enseres personales en el coche de alquiler y con ecoparcel pude tramitar, de manera muy rápida y sencilla, el envío a mi casa. Desde el primer momento resolvieron todas mis dudas a través de chat y después pude realizar el pedido online. Un trámite muy rápido y sencillo.
Transporation took 9 days
Parcel was delivered in 3 days
On arrive pas a avoir un opérateur, un fois une demande le ticket reste ouvert et plus moyen de leur écrire, sur trois envoie, les trois en retard. A fuir
Transporation took 6 days
So far, what a great service! Thanks
Incredible inter-state shipping from Portugal to Italy! Really fast and reliable, in one week the package has been delivered to my door! Thanks!
Parcel was delivered in 3 days
Upon ordering, I got an email with the following false information: 1) that I could download the adress slip 2) a link for "contact us" that did not lead to that. It took me a while before I understood how to contact them. They told me what I already knew, namely that I had to wait for an email from Shenker to get the adress /shipping label. That's fine. But do not send me an email with incorrect information! This last thing was utterly impossible to convey in the chat. So thank you for finally letting me communicate this to you through this review.
Reply From Ecoparcel
Good afternoon,
The link leads to the section "Help Centre" where a contact form can be found by clicking on a chat widget.
Some partners do send their labels manually; they are sent 24 hours before the collection. The initial order confirmation email simply explains the fact for the selected service, a label must be printed and attached to the box.
Ecoparcel always does it side of the job right! Easy order, easy pick up and tracking. Ive been sending packages from Denmark, Austria, Croatia and Spain back and forth many times and it always turns out great! (Except the GLS Spain) Overall 10/10 for ecoparcel !
Excellent
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Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.