Reviews
Transporation took 3 days
The fact that you cancel the package as soon as it is not collected but may be collected the same day later or the next day and try to charge again is ridiculous
Parcel was delivered in 3 days
Parcel was delivered in 11 days
Hi Eco parcel I am still waiting for my last refund of six refunds. I recieved five out of six. I cannot get in touch with you on the website, since you closed the tickets. Please get in touch about Ticket #307389
Reply From Ecoparcel
Good afternoon,
The refund has been issued back to your payment card. Please see the section "My Transactions" for more information.
Parcel was delivered in 5 days
This was my first time using this service. Even though there were a miscalculation of the weight, they still delivered 3 package from Pisa Italy to Germany. Thank you 😊
Buon Spedizione
Parcel was delivered in 6 days
Parcel was delivered in 7 days
Excellent
Based on 12931 reviews
5 stars
4 stars
3 stars
Write a Review
To keep feedback authentic, Ecoparcel sends an automated review invitation to both the shipper and the consignee after every delivery.
The email contains a unique verified invitation to write a review.
This verified, invite-only process helps prevent fake or paid reviews from unknown sources and keeps our ratings trustworthy.
If your parcel was recently delivered, please check the inbox of the email used for the shipment and follow your personal review link.
Your review helps us to improve our services and identify areas for enhancement:
- Delivery speed (lead-time).
- Quality of delivery (parcel condition).
- Customer service experience.
- Ease of booking and managing shipments.
- Overall satisfaction with Ecoparcel.
If you experience any problems, please contact us.
Until 2024, we used Trustpilot as our review platform and collected 14,000+ reviews with an average rating of 4.5 out of 5 stars.
We switched to a new platform to ensure reviews come only from verified customers, making our ratings even more reliable.
Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.