Reviews
Ottimo servizio e buoni prezzi
Very fast, easy, profesional and cheap. As always.
Amazing
Parcel was delivered in 4 days
The service its a disaster I contracted their services three times and the 3 times I had problems. The first time the package was delayed more than 2 weeks. The second and third time, I contracted the service of home to home and they did whatever they wanted and left the huge package in a shop that was not even close to my house. I would not have contracted a service to carry a huge package if then I have to carry it by myself, what is the point? Very unhappy with the service!
Reply From Ecoparcel
Good afternoon,
As the delivery address provided was not a residential address but a student dormitory, and the parcel weight was recorded as 5.01 kg, the courier attempted to contact the consignee prior to delivery.
As there was no response, the parcel was redirected to the nearest parcel shop for collection.
Thank you for your understanding.
Great option to find the best shipping rates, Ireland to Hungary withing 5 days . Everything went smooth
After failing to collect the parcel, they simply cancelled my order and charged me for nothing. The customer service is rude and unhelpful. I will never use this service again, and will make sure my friends stay away from them. Scammers.
Reply From Ecoparcel
Previously, your last three orders were collected without any issues by the same courier. However, there was a difficulty with the most recent order.
The same courier successfully collected parcels on:
• 16 Dec 2025 at 13:44 - Handed over by DANIIL
• 10 Dec 2025 at 13:01 - Handed over by DANIIL
For your latest shipment, the courier attempted collection on two occasions:
• 19 Dec 2025 at 14:44 - No answer by phone, no one opens the door.
• 22 Dec 2025 at 13:46 - No answer by phone.
Couriers follow preset daily routes, so collections in your area typically take place at approximately the same time in the afternoon.
The shipper was absent, payee havent purchased the Flexible Cancellation. Courier has wasted two days and two collection attempts - refund is not possible.
Additionally, the courier sent an email and/or SMS with a tracking link and live location to help coordinate the collection.
It was ok really, it took 1 week for the package to arrive, can it anyhow be faster? Once it arrived to GSL in Spain they called me to say they don't know the address but the address was well indicated on the box (by hand by me) and also there was a printed sticker with the address but they said it doesn't say which apartment it is, so maybe to have a chat with them about it
se ci sono problemi con i pacchi l'assistenza è inesistente
Transporation took 5 days
Excellent
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Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.