Reviews
it's the second time I shipped a parcel with this company and both times without problems. I really recommend it! It's the best: fast and cheaper than all the others companies
Very fast! In only 3 days i send a box from Italy to Spain. Fast and cheap. Excellent service!
The service of Ecoparcel is very good. I sent email to ask about the update information of my parcels, Laura replied me very soon and helped to solve my problem on the same day. And on the next day, I received my parcels. The delivery guy was also very nice. They concerned about the customers. Thank you very much. I will use Ecoparcel again.
It was the cheapest and most reliable company I found to send some parcels from Hungary to Spain.Everything was delivered as expected.
Muy rapido. Envío desde Italia a España, tardaron dos días en recogerlo y en tres estaba en mi casa. Rapido y economico :)
Booking the service on ecoparcel seemed somewhat more complicated than I expected. When I experienced problems because I could not book from my postal adress, I tried to find a customber number. Instead, ecoparcel has a form that can be filled out, which I did twice but I got the impression that sending it didn't work, or I just never got an answer. It is kind of weird that ecoparcel might not be informed that customers encounter trouble when sending the form because they will just never know that this happens, unless the customer manages in the end to book the service...like me. I would be happy to see that it was easier to send bags, but for now, I opted for a parcel and from the point of booking it up to delivery, the service was very nice and quick!
I don't wanna give 1 star cause at least the order arrived. 3 attemps trying to speak with a horrible costumer service, everythin by email. And they may gave to me an alternative solution.
I totally recommend this service! Easy to order, fast pick up service and delivery, and professional care! I'm completely satisfied!
I'm really happy with the service, good price and fast. It's not gonna be the only time i use it! Reccomended 100%
EcoParcel is a great company! Currier came on time, pack came fast and not damaged. For all the time the company informed me about every step.
Excellent
Based on 13186 reviews
5 stars
4 stars
3 stars
Write a Review
To keep feedback authentic, Ecoparcel sends an automated review invitation to both the shipper and the consignee after every delivery.
The email contains a unique verified invitation to write a review.
This verified, invite-only process helps prevent fake or paid reviews from unknown sources and keeps our ratings trustworthy.
If your parcel was recently delivered, please check the inbox of the email used for the shipment and follow your personal review link.
Your review helps us to improve our services and identify areas for enhancement:
- Delivery speed (lead-time).
- Quality of delivery (parcel condition).
- Customer service experience.
- Ease of booking and managing shipments.
- Overall satisfaction with Ecoparcel.
If you experience any problems, please contact us.
Until 2024, we used Trustpilot as our review platform and collected 14,000+ reviews with an average rating of 4.5 out of 5 stars.
We switched to a new platform to ensure reviews come only from verified customers, making our ratings even more reliable.
Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.