Reviews

Actually at first I regretted to choosing ecoparcel. I paid online in their website and it said they will pick up in 3 days but it took 10 days for their Swedish agent to come and pick it. This is the one thing they they drove me crazy. But then I thought they would take more than a week to deliver but alas, here they were at my home on the 2rd day since they picked it up

Great service! Everything was perfect, I strongly recommend this company to anyone :)

"Thank you so much for quick and safe delivery! You are my favorite! Good luck!"Absolutely FANTASTIC service!

Even if the cost is below the average of other similar service, I can say that the service is barely accetable. I had problems with the courier in Italy (it was SDA) and they couldn't find a way to solve the problem so I had to wait three days in a row waiting for the courier to collect my parcel. The tracking service is totally insufficient: there are no specifications on where the parcel actually is (they only say INBOUND\OUTBOUD with the name of the country where the parcel is). Their customer care is not bad: sometimes they answer to your email twice, saying different things. Still I can't understand why they don't have a phone number for emergencies. I have sent package in the UK several times and this was the one with more problem, luckily the parcel arrived and with no damage.

Thank you very much for your service. I am really happy with Ecoparcel. The service has been so easy, one of the cheapest (that you can find) and super fast. Only in three days, i have my parcel in London from Brussels. One more time, thank you.

I sent a parcel from Ireland to Catalonia with Ecoparcel. The parcel was about 5kg, and I just paid 26€. Also, it arrived on time and with no signs of friction.

I sent 2 parcels from Finland to Slovakia. Before collection I got SMS notification, and they came in time. Before delivery I got a phone call. Because of the lots of bad reviews I was really afraid that I will never see my parcels again, but everything was all right. I got my parcels in perfect condition and in time. Good service for good price.

Despite several mistakes made by myself, mainly due to not reading the rules, my parcel got delivered from Spain to England, thanks to the patience, persistence and advice from Larry in the Ecoparcel office. Thanks guys, great job - I will use your service again, but will be more observant next time.

I sent 2 packets from Great Britain, one to Germany and one to Spain, on the same day. The personnel Ecoparcel sent me put the wrong addhesive in the wrong box, so I ended in Germany with a packet sent to Spain, and vice-versa. I tried to contact them by e-mail. No answer at all. Tried all the phones given for customer attention, no answer at all. Edited: Finally they solved my problem (and for free). They contacted me, and within a week everithing was solved. Very polite customer attention service. They take their time to contact you, but when they do, they do very well their job. I cannot complain at all about them

Amazing customer support! I was quite anxious at the beginning as I've never moved my belongings between countries. But Larry answered all my questions on facebook messenger and did so in good time. Delivery was within 1 week as promised. Good job! :-)