Review #3704
Back to all reviewsI researched on Ecoparcel after I had booked their service to pick up my parcel from France and have it delivered to Spain. To be honest, initially, I was quite concerned after reading some of the negative feedback from disgruntled customers on Ecoparcel's Facebook page. So I sent them a message on Facebook, expressing my concern about these reviews and the fact that it was quite an urgent and time-sensitive order and I hoped the parcel would arrive on time. Their customer service representative responded within 24 hours, reassuring me that they would take good care of it. I tracked the parcel every day on their website (updated regularly) and made sure that my friend was home all day for the pick-up. It was picked up on the exact date that they had promised. A few days later, it arrived safely and in perfect condition in Spain. Thank you, Ecoparcel for your professionalism and great customer service! I'm one happy customer and will recommend your services to my contacts.
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Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.