Review #3306
Back to all reviewsOnline booking was easy and hassle free BUT what followed unfortunately was not. Booking made on 7/11 for collection on 9/11. Courier did not turn up. Re-book collection and package was collected on 10/11. Package meant for UK from Madrid but circulated around Spain for 4 days then on 14/11, package was logged as being in Milan, Italy. ITALY?????? What was it doing there? Trying to contact ecoparcel is not straight forward but managed to register my concern as to the whereabouts of my parcel. No response for 3 days. Package finally arrives in the UK and was delivered on 17/11. So happy that package got here but service and more importantly, communication, could be better.
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Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.