Review #3279
Back to all reviewsHe enviado otras veces con Ecoparcel y no había tenido problema, pero en el último envío tuve problemas tanto a la recogida como a la entrega. Tuvimos que llevar el paquete a la oficina de mensajería porque no conseguimos acordar la recogida con el mensajero y nadie contestaba a nuestros mensajes para pasar a recogerlo al día siguiente y a la entrega me dejaron el paquete en el centro comercial mas cercano a casa. Yo pago por un servicio de entrega puerta a puerta, con lo que no entiendo por qué , si no estoy, en vez de regresar al día siguiente me dejan el paquete en otra dirección, con lo que tengo que molestarme yo en ir con mi coche y en mi tiempo a recoger el paquete. Lo peor es que no hay un teléfono de contacto y el contacto de la web no funciona correctamente, con lo cual no sabes si han recibido tu petición. Muy mejorable, a mi entender, sobre todo la comunicación entre Ecoparcel y las mensajerías con las que trabajan.
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Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.