Review #14035

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S

Member since

04/03/2026

Left 1 review

no feedback until parcel arrived. 15 days later, I still can not have an invoice (issued but error in downloading)

Reply From Ecoparcel

Good evening,

The parcel was collected on 11 Mar 2026 at 13:47 and delivered on 18 Mar 2026 at 14:50.

Email notifications are sent to both the shipper and the consignee using the provided email addresses. As you are the shipper, you will only receive updates related to the collection, while delivery notifications are sent to the consignee. You can view all updates by clicking on "Tracking".

Invoices are issued monthly, as indicated in the "My Invoices" section: https://www.ecoparcel.eu/en/my/invoices/

I can confirm that the invoice is available there, along with a note stating that it will be generated on the 7th.

| DoorDoor | 5 days

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Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.

We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.

We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.

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