Review #13860
Back to all reviewsmentioned is: INVOICES ARE ISSUED BY /TH OF EACH MONTH - BUT here it is not ! EVEN my small ERP system generates the monthly reports and invoice output by it self, as it suppose to be in times of digital automation ! Companies in whole europe have to declare their taxes of the previouse month till the 10th to their goverment finance departments, shouldn`t be different in your country as well, means with your handling of not sending the monthly invoice on time handling you cause problems for your clients and they get punished from their finances for a matter not caused by them, what`s compensation for these trouble? You should get your money just after provide an invoice, JUST THIS justifies a payment from B2B, NOT BOOKING WITHOUT A PAPER !
Reply From Ecoparcel
Hi Martin,
Our invoices are issued monthly by design, as this keeps the accounting process clear and manageable rather than generating a separate invoice for every individual shipment. Invoices are usually generated on the 7th of the following month to allow enough time for parcels booked at the end of the month to complete their journey and for the final shipment data to be received from our delivery partners. This may include updated information such as actual weight, dimensions, or customs clearance details, which need to be reflected accurately on the invoice.
For selected high-volume accounts, payment after the service is provided can be arranged. In such cases, a binding contract, direct debit agreement, and credit checks are also required.
This approach also helps small and medium-sized businesses access shipping services without unnecessary administrative overhead and excessive paperwork.
We understand that this process may not suit every company’s internal accounting timeline, and we are sorry for any inconvenience it may cause.
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Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.