Review #13421
Back to all reviewsI received my package damaged — the box was torn, and some items were missing. I contacted customer support to request compensation, but unfortunately they provided incorrect information on how to file the claim. I was told that the correct instructions would be sent to me by email, but it has been two days and I still haven’t received any response. Very disappointing experience so far.
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Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.