Review #12568
Back to all reviewsI paid for delivery door to door but 2 out of three packages where recorded to have been delivered to a neighbor but, after complaints that no neighbors had my packages, they where found in a collecting point of the shipping company
Reply From Ecoparcel
Hi Giuseppe,
We are very sorry about the confusion. The local courier in the Netherlands accidentally selected an incorrect delivery status. The human error has now been corrected, and the tracking information has been updated accordingly.
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Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.