Reviews
Miguel Costa
9 hours ago
Acompanhamento Permanente
Reply From Ecoparcel
Obrigado, Miguel! Ficamos contentes por o acompanhamento da encomenda ter correspondido às suas expectativas. Até ao próximo envio!
M.W.
15 hours ago
Everything fine
Reply From Ecoparcel
Thank you! We're glad everything went smoothly. We hope to help with your next shipment.
Member since
09/09/2026
Left 1 review
Ana Baselga Ocaña
16 hours ago
Experiencia genial. Muy rapido.
Reply From Ecoparcel
¡Muchas gracias, Ana! Nos alegra saber que todo fue rápido y sin complicaciones. Esperamos ayudarle de nuevo pronto.
Member since
28/10/2016
Left 1 review
Áurea Silva
17 hours ago
Serviço rápido, eficaz sem problemas ou complicações.
Reply From Ecoparcel
Obrigado, Áurea! Ficamos contentes por o serviço ter sido rápido e sem complicações. Esperamos voltar a ajudar no próximo envio.
Member since
13/09/2026
Left 1 review
Ewa Szaniewska
21 hours ago
Simon provided excellent, dependable assistance. He answered every question quickly and thoroughly. Top-notch service.
Reply From Ecoparcel
Thank you, Ewa! We're glad Simon answered everything quickly and thoroughly. We'll pass your kind words on to him.
Member since
21/07/2026
Left 1 review
RJLMED, Lda
11 hours ago
Gostei. Vamos tentar novamente
Reply From Ecoparcel
Obrigado pelo seu feedback! Ficamos ao dispor para o próximo envio e esperamos merecer as cinco estrelas da próxima vez.
Kostas
20 hours ago
Transporation took 5 days
Member since
15/12/2024
Left 1 review
Gonçalo Teixeira
22 hours ago
Very quick delivery and good service
Reply From Ecoparcel
Obrigado, Gonçalo! Ficamos contentes por a entrega ter sido rápida e o serviço ter correspondido. Até ao próximo envio!
Member since
21/05/2026
Left 1 review
Flodraulic GmbH
1 day ago
I've a claim for damaged parts open since July, I've already opened many claims but after 2 months the problem is still open. VERY BAD customer service!!!
Member since
23/03/2026
Left 2 reviews
Hanna
1 day ago
Quick delivery
Reply From Ecoparcel
Merci, Hanna ! Nous sommes ravis que la livraison ait été rapide. Au plaisir de vous aider pour votre prochain envoi.
Excellent
Based on 13352 reviews
5 stars
4 stars
3 stars
Write a Review
To keep feedback authentic, Ecoparcel sends an automated review invitation to both the shipper and the consignee after every delivery.
The email contains a unique verified invitation to write a review.
This verified, invite-only process helps prevent fake or paid reviews from unknown sources and keeps our ratings trustworthy.
If your parcel was recently delivered, please check the inbox of the email used for the shipment and follow your personal review link.
Your review helps us to improve our services and identify areas for enhancement:
- Delivery speed (lead-time).
- Quality of delivery (parcel condition).
- Customer service experience.
- Ease of booking and managing shipments.
- Overall satisfaction with Ecoparcel.
If you experience any problems, please contact us.
Until 2024, we used Trustpilot as our review platform and collected 14,000+ reviews with an average rating of 4.5 out of 5 stars.
We switched to a new platform to ensure reviews come only from verified customers, making our ratings even more reliable.
Ecoparcel is a fast growing parcel shipment company based in London, UK, offering individuals and merchants convenient parcel shipment services at extremely low prices. We can ship your parcels to and from 24 countries throughout Europe, therefore providing greater opportunity than the majority of our competitors.
We started little in 2010, and have grown ever since, with a greatly successful integration into the UK’s market in 2014. We are now rapidly expanding and are in great partnerships with reliable and time-tested courier companies.
We offer great advantages to our customers, both individuals and merchants. Not only you save time if you pick our company, you save money by getting an always increasing percentage of cashback.