Which courier has my parcel, and can I get their tracking number?

Your Ecoparcel order code is the only reference you need.

• It follows the parcel through every leg of the journey, even when the courier changes on the way.
• Ecoparcel tracking shows all legs in one live view.

Tracking for a buyer or a marketplace

• Give the Ecoparcel tracking link and the order code. It stays valid from collection to delivery.

Questions and problems go through Ecoparcel, not the courier.

• The courier cannot act on an Ecoparcel order for you; we can.