Tracking status shows incorrect address, but the address is correct. What to do?
If the tracking status indicates an "Incorrect address" event, please verify that your address is correctly formatted and includes all necessary details, such as a local phone number and contact name.
To update your delivery address, please visit the "My Orders" section and select "Update Address". However, if you need to change the collection address, you'll need to cancel the order by selecting "Cancel Order" and place a new one with the correct information.
We apologize for any inconvenience and appreciate your understanding.