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Transit enquiries

My tracking hasn't updated, where is my parcel?

Tracking moves every time the courier scans your parcel, so you'll usually see it at collection, at sorting points along the way, and again on delivery. A quiet day or two is normal, especially over weekends and public holidays or on longer international routes, and some couriers scan less often, with a few only registering the parcel once it's out for delivery.

After 3 business days without a tracking event we check with the courier. See my parcel is past its estimated delivery date.

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