How do I deactivate my account?
You can do it yourself, in Profile.
- Open Profile in your account.
- Tick Deactivate account and save.
What deactivation does
- No new orders can be placed and no emails are sent to you.
- Your data becomes unavailable to us.
- Invoices and payment records are kept for as long as accounting law requires.
When it is refused
- The balance is negative. Settle the outstanding amount first, then deactivate.
- Finish open orders and claims before deactivating; a deactivated account cannot follow them.
To come back, write to us from the email on the account and we reactivate it.