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Labels and Paperwork

I didn't receive a confirmation email after booking the order. Is this normal?

The confirmation email is sent the moment the courier confirms the collection, normally within minutes of payment, or up to 24 hours for freight and pallets. Check the spam folder and the email address on the account.

Emails are not resent. Everything they contain, the label included, is in My Orders under the order. See Where can I find a shipping label?.

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