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Before You Buy

I cannot register: the confirmation email does not arrive, or my phone number is rejected

The simplest way in: sign in with Google, Facebook or LinkedIn. No confirmation email, no password to keep, and the account is tied to a login you already protect.

The confirmation email

  • It is sent from an @ecoparcel.eu address the moment you register. Check the spam folder and the exact address you typed.
  • To have it sent again, log in with your email and password. Until the address is confirmed, every login attempt sends a new confirmation email.
  • A link only works once and only for the address it was sent to.

The phone number

  • Enter it in international format: plus sign, country code, then the number without spaces, for example +34612345678. A number without the country code is rejected as invalid.
  • Any country's number is accepted at registration. For an order, use a number the courier can reach in the collection or delivery country; drivers do not call international numbers.

A quote does not need an account. Prices are shown on the homepage without logging in; the account is needed at checkout.

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