DPD Delivery

Shipments booked through Ecoparcel are tracked on our own tracking page using your Ecoparcel Order ID together with the sender's or recipient's postcode. The Order ID appears in My Orders List as soon as your booking is confirmed, and shippers also receive it in the hourly digest email of confirmed orders.

Typical DPD statuses include collection, hub scans, out for delivery, and delivered or ready at a pickup point, with updates posted on business days only. Most Ecoparcel bookings include free insurance up to €100.

If a courier arrives at a delivery address and finds that no one is present to accept the goods, DPD's tracking system will show a missed delivery. In such occurrences, the courier would generally try to deliver the item again the next working day. Alternatively, you may negotiate directly with DPD to pick up the goods at the DPD local depot.

Express delivery from a single local distributor with consistent pricing is available. Deliveries are generally carried out the following working day in Europe. Delivery to international business districts often takes 1 to 3 days. Every step along the way, the online shipment status, including current shipping information, is being updated.

DPD CLASSIC is excellent if you want trustworthy, low-cost parcel delivery to European nations. The solution offers door-to-door parcel delivery in Europe and certain other specified countries. DPD parcels typically arrive at their destination within Europe in 1-9 days.

DPD's Classic shipping service is a dependable and cost-effective delivery method to 37 countries in Europe. Parcels weighing up to 31.5 kg and with a maximum diameter of 300 cm arrive within a few days. Please keep in mind that some islands and areas in Europe have extra fees. This is due to ferry transfer fees or difficult-to-reach areas.

DPD's worldwide reach is only equalled by the richness of expertise of its courier fleet, which delivers more than 3 million items each day between 500 depots in 230 countries. DPD international and UK couriers are up to the challenge, whether you need to ship a parcel locally or across an ocean.

The DPD tracking is a step ahead of the competition. It gives its clients one-hour time periods in which to anticipate their packages to arrive. It's a no-cost bonus that assures you don't have to wait all day for your package to arrive.

Even better, DPD offers in-flight alternatives that allow you to postpone your delivery if you are unavailable within the scheduled delivery window. You may leave your package with a neighbour, at a safe area, or even have it delivered to a nearby drop shop for you to pick it up later.

DPD DIRECT is the shipping option for international e-commerce businesses. Airfreight to over 30 countries, with delivery times ranging from three to eight days. Customs taxes and duties are calculated ahead of time. Customs processing is done electronically, and data is instantly transmitted to the destination country. Individual emails in the consignee's native language inform them of when their delivery will be made.

DPD DIRECT works closely with trusted partner companies for local deliveries, allowing you to take advantage of our time-tested logistics network.

Air Classic is DPD Classic's European extension, connecting you to 230 countries worldwide. It's ideal for retailers seeking for a low-cost way to grow into new locations.

Air Classic will ensure that your international customers receive the best possible service. They'll have complete traceability as well as consumer notifications.

2-to-5-day shipping from the United Kingdom to Europe. You can have your item delivered in as little as 2 working days after pickup, depending on the country to which you're sending it.

DPD's award-winning tracking system allows you to follow your package online, and updates are available shortly after pickup.

DPD's comprehensive security measures, which include closed transit systems, guarantee that your products reach safely at their destination, allowing you to relax.

Every Ecoparcel booking has one Order ID, and that is all you need. Enter it on our tracking page together with the sender's or recipient's postcode to see every scan from collection to delivery, whichever carrier moves the parcel.

You will find the Order ID in My Orders List as soon as your booking is confirmed. Shippers also receive it in the digest email of confirmed orders that we send every hour.

Tracking moves when a parcel is scanned at a depot or hub, not continuously while it travels, so a quiet day is normal and updates appear on business days only.

If nothing has changed for more than 48 hours, or the parcel has passed its estimated delivery date, contact our support team with your Ecoparcel Order ID and we will query DPD directly. Please come to us rather than the carrier: under our terms, contacting a carrier directly about an Ecoparcel shipment can affect how a claim is handled.

When you check the parcel status in the tracking tool, you will be able to see how it changes while your shipment is carried. The phrase "DPD in transit" might be confusing since it does not always indicate that your item is in the van; it could be in one of the DPD international depots waiting to be delivered to the endpoint of the destination. You anticipate that a parcel will arrive on a specific date based on the path of your shipment. However, if the status of your package stays ‘in transit' for a longer period of time than expected, we highly encourage you to contact our staff to discuss the exact meaning of “DPD in transit” in your situation, and we will figure out what took place.