Anmeldelser
Thank you for your quick and efficient service i will use the service again and also pass the company on as a recommendation. Yaad.
The biggest problem was with the pick up and delivery timing, although they do not guarantee a specific time for each, you only realize how bad it is when you have a large pack to send; in our case, we were on the third floor without a lift, we were expecting the courier to call at least a few minutes before so that we could take the package down the stairs, we had not sealed the pack so that we could take the contents separately (we had a total of 100kg to ship) and seal the boxes downstairs. But without any prior notice, our doorbell rang and the courier was really angry that we did not have the boxes downstairs so I paid him extra to help us bring down the boxes. We had a similar experience with receiving the the package, my wife had to stay in the house for three days waiting for it to arrive.
Delivery was fast and correct. Hovever the tracking iformation updated slowly.
Very good service
Very very fast , they come on tuesday and the pack arrived on saturday...it would be great if they allow you to choose the time of the pick up
I placed my order and was quoted 8 days delivery, economy rate, the parcel was collected and delivered in 4 days, no problem.
Paquete recibido correctamente
Unacceptable. I won't recommend anyone to use this service. Yes it could work well, maybe even in most cases. BUT if you are any bit of unlucky, your parcel will be delivered to a person you don't even know. AND the customer service is totally useless. There's absolutely nothing you can do if you happen to be unlucky with it. They won't answer your email, they won't help you find your lost parcel, of course there is no refund or any sort of insurance. It is a joke. Seriously. If you trust your luck, or the parcel is not too important you can give it a try. BUT please be prepared to lost your stuff and your money and your temper for it. Because for me it turned out to be ridiculous.
Took awhile, but the tracking was very informative and helpful
Muy bien, la caja llegó rápidamente.
Fremragende
Baseret på 12992 anmeldelser
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For at holde anmeldelser autentiske sender Ecoparcel en automatisk invitationsmail til både afsenderen og modtageren efter hver levering.
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- Samlet tilfredshed med Ecoparcel.
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Indtil 2024 brugte vi Trustpilot som vores anmeldelsesplatform og indsamlede mere end 14.000 anmeldelser med en gennemsnitlig bedømmelse på 4,5 ud af 5 stjerner.
Ecoparcel er en hurtigt voksende pakkeforsendelsesvirksomhed med base i London, Storbritannien, som tilbyder enkeltpersoner og virksomheder praktiske forsendelsestjenester til meget lave priser. Vi kan sende dine pakker til og fra 24 lande i hele Europa og tilbyder derfor flere muligheder end de fleste af vores konkurrenter.
Vi startede i det små i 2010 og er vokset lige siden, med en særdeles succesfuld indtræden på det britiske marked i 2014. Vi ekspanderer nu hurtigt og har stærke partnerskaber med pålidelige og velafprøvede kurervirksomheder.
Vi tilbyder store fordele til vores kunder, både privatpersoner og virksomheder. Du sparer ikke kun tid ved at vælge vores virksomhed, du sparer også penge ved at få en stadig stigende cashback-procent.