Anmeldelser
Great service and low price, it delivered in a few days. I would recommend to anyone. The box was a little bit damaged on it’s edges, but everything inside was ok.
I can not reach out to Ecoparcel support online and I can not reach out to the shipping company. I saw on the tracker that the package is out for delivery, but no-one called me to agree on a certain time when I can get the package. I don't have a clue what is happening with my package. The whole shipping chain needs to work well for a good service.
The only thing I didn't like was the fact you have to have a number from the country u send the packages and also from the country you where you wanna receive them. In my case, i was sending from sweden and the driver didn't pick up the packages on the day we schedule because he didn't found the house and refused to call to my portuguese number.. Had to find a Swedish number and to book the pick up day again. Anyway, the service was pretty good, they answer back really fast and are really helpful and friendly. I recommend it!
The process was clear, fast and safe.
Fast and efficient. Great job!!
Great service, it arrived in 3 days and in perfect conditions
great doing business with you! very professional
Parcel fastly received and in perfectly conditions
The service itself was ok and no drama. The customer services side is hardly quality. Tracking claims to have collected the parcel when it was sitting by my desk, and customer services seem not to be bothered by the system lying. At least the parcel got there in one piece. Improve the customer service... replying two days after I sent the query, especially when you only have email support, to tell me what I already know and then ignore my response is not very good Oh, they also sent another survey request that does not go to TrustPilot. Guess what, the link does not work. You cannot tell them either... since they send from a no reply address.
Delivery on time and only some minor bump on the box (I shipped using a wooden box, so it was not a major problem)
Fremragende
Baseret på 12931 anmeldelser
5 stjerner
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Skriv en anmeldelse
For at holde anmeldelser autentiske sender Ecoparcel en automatisk invitationsmail til både afsenderen og modtageren efter hver levering.
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Denne verificerede proces, som kun er baseret på invitationer, hjælper med at forhindre falske eller betalte anmeldelser fra ukendte kilder og holder vores bedømmelser troværdige.
Hvis din pakke for nylig er blevet leveret, bedes du tjekke indbakken for den e-mailadresse, der blev brugt til forsendelsen, og følge dit personlige anmeldelseslink.
Din anmeldelse hjælper os med at forbedre vores tjenester og identificere områder, der kan forbedres:
- Leveringshastighed (transittid).
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- Oplevelsen med kundeservice.
- Hvor nemt det er at booke og administrere forsendelser.
- Samlet tilfredshed med Ecoparcel.
Hvis du oplever problemer, bedes du kontakte os.
Indtil 2024 brugte vi Trustpilot som vores anmeldelsesplatform og indsamlede mere end 14.000 anmeldelser med en gennemsnitlig bedømmelse på 4,5 ud af 5 stjerner.
Ecoparcel er en hurtigt voksende pakkeforsendelsesvirksomhed med base i London, Storbritannien, som tilbyder enkeltpersoner og virksomheder praktiske forsendelsestjenester til meget lave priser. Vi kan sende dine pakker til og fra 24 lande i hele Europa og tilbyder derfor flere muligheder end de fleste af vores konkurrenter.
Vi startede i det små i 2010 og er vokset lige siden, med en særdeles succesfuld indtræden på det britiske marked i 2014. Vi ekspanderer nu hurtigt og har stærke partnerskaber med pålidelige og velafprøvede kurervirksomheder.
Vi tilbyder store fordele til vores kunder, både privatpersoner og virksomheder. Du sparer ikke kun tid ved at vælge vores virksomhed, du sparer også penge ved at få en stadig stigende cashback-procent.