Anmeldelser
EcoParcel Review Everything is fine with EcoParcel — until you have a problem. Once something goes wrong, be prepared to lose a lot of time and patience trying to solve it. In my case, the shipment from Croatia to Romania went smoothly, with no issues. But the package from Romania to the Netherlands turned into a long and frustrating experience. First, the collection was delayed by two days without any notification. Then, when the package finally reached the Netherlands on December 9, it simply stopped moving. The tracking showed “consignee refused” and “wrong address,” which were both completely false. No delivery attempt was actually made, and no SMS, email, or call was ever received from the courier. When I reached out to EcoParcel support, the replies were polite but repetitive — mostly asking me to “check the tracking page” or “wait 1–2 days.” Even after escalating, no real progress happened for more than a week. Eventually, another agent told me to “update my address,” even though I had already confirmed multiple times that all the details were correct and even shared a screenshot showing them. The situation would have been much easier if their partner courier simply called on arrival or left a notice, as most delivery companies do. Instead, the package is still stuck, and I’m left with no clear solution or communication. It’s really disappointing because EcoParcel works fine for simple shipments, but as soon as there’s a complication, it becomes clear that their problem-solving, communication, and local courier coordination are very poor.
Pros: Fast postage. Sent in early December, and it arrived within a week (from Belgium to Sweden). Cons: The final cost was about twice the advertised cost, even accounting for taxes. The parcel locker was closed early the first time I went, so I had to make a second trip. There was no communication to advise of the early closure, except for a notice on the door of the address. Including the time spent trying to reschedule the drop-off and talking to customer support, this cost me a couple of hours. They also didn't refund me any of the amount paid, despite the inconvenience.
Fast delivery and good quality of service .
wel fijn afhaal servies minder fijne bezorg servies een joungen dame laten shouwen niet zo netjes
Top
didn`t work. no freight parcel
Very quick delivery despite the busy Christmas period.
Transporation took 1 days
Parcel was delivered in 3 days
Todo perfecto. Muy profesionales y eficientes
Fremragende
Baseret på 12519 anmeldelser
5 stjerner
4 stjerner
3 stjerner
Skriv en anmeldelse
For at holde anmeldelser autentiske sender Ecoparcel en automatisk invitationsmail til både afsenderen og modtageren efter hver levering.
E-mailen indeholder en unik verificeret invitation til at skrive en anmeldelse.
Denne verificerede proces, som kun er baseret på invitationer, hjælper med at forhindre falske eller betalte anmeldelser fra ukendte kilder og holder vores bedømmelser troværdige.
Hvis din pakke for nylig er blevet leveret, bedes du tjekke indbakken for den e-mailadresse, der blev brugt til forsendelsen, og følge dit personlige anmeldelseslink.
Din anmeldelse hjælper os med at forbedre vores tjenester og identificere områder, der kan forbedres:
- Leveringshastighed (transittid).
- Leveringens kvalitet (pakkens stand).
- Oplevelsen med kundeservice.
- Hvor nemt det er at booke og administrere forsendelser.
- Samlet tilfredshed med Ecoparcel.
Hvis du oplever problemer, bedes du kontakte os.
Indtil 2024 brugte vi Trustpilot som vores anmeldelsesplatform og indsamlede mere end 14.000 anmeldelser med en gennemsnitlig bedømmelse på 4,5 ud af 5 stjerner.
Ecoparcel er en hurtigt voksende pakkeforsendelsesvirksomhed med base i London, Storbritannien, som tilbyder enkeltpersoner og virksomheder praktiske forsendelsestjenester til meget lave priser. Vi kan sende dine pakker til og fra 24 lande i hele Europa og tilbyder derfor flere muligheder end de fleste af vores konkurrenter.
Vi startede i det små i 2010 og er vokset lige siden, med en særdeles succesfuld indtræden på det britiske marked i 2014. Vi ekspanderer nu hurtigt og har stærke partnerskaber med pålidelige og velafprøvede kurervirksomheder.
Vi tilbyder store fordele til vores kunder, både privatpersoner og virksomheder. Du sparer ikke kun tid ved at vælge vores virksomhed, du sparer også penge ved at få en stadig stigende cashback-procent.