Recenze #13860

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M

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07/04/2024

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EISBERGS UG

Před více než měsícem

mentioned is: INVOICES ARE ISSUED BY /TH OF EACH MONTH - BUT here it is not ! EVEN my small ERP system generates the monthly reports and invoice output by it self, as it suppose to be in times of digital automation ! Companies in whole europe have to declare their taxes of the previouse month till the 10th to their goverment finance departments, shouldn`t be different in your country as well, means with your handling of not sending the monthly invoice on time handling you cause problems for your clients and they get punished from their finances for a matter not caused by them, what`s compensation for these trouble? You should get your money just after provide an invoice, JUST THIS justifies a payment from B2B, NOT BOOKING WITHOUT A PAPER !

Odpověď od Ecoparcelu

Hi Martin,

Our invoices are issued monthly by design, as this keeps the accounting process clear and manageable rather than generating a separate invoice for every individual shipment. Invoices are usually generated on the 7th of the following month to allow enough time for parcels booked at the end of the month to complete their journey and for the final shipment data to be received from our delivery partners. This may include updated information such as actual weight, dimensions, or customs clearance details, which need to be reflected accurately on the invoice.

For selected high-volume accounts, payment after the service is provided can be arranged. In such cases, a binding contract, direct debit agreement, and credit checks are also required.

This approach also helps small and medium-sized businesses access shipping services without unnecessary administrative overhead and excessive paperwork.

We understand that this process may not suit every company’s internal accounting timeline, and we are sorry for any inconvenience it may cause.

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Ecoparcel je rychle se rozvíjející společnost zabývající se přepravou zásilek se sídlem v Londýně ve Spojeném království. Nabízí jednotlivcům i obchodníkům pohodlné služby přepravy zásilek za mimořádně nízké ceny. Můžeme odesílat zásilky do 24 evropských zemí i z nich, a proto nabízíme více možností než většina našich konkurentů.

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